Tuesday, December 24, 2019

Basketball The Greatest Sports Around Today - 1114 Words

Basketball is one of the greatest sports around today. It was created in 1891 by a man named James Naismith who was born in Canada but moved to the United States to work as a professor, physical education teacher, and coach in Springfield Massachusetts. Springfield has some long, cold winters. On one of these days the team could not go out to practice so he created a game to condition his team. This game Naismith named basketball. When Naismith first designed basketball a net and a metal rim were not used in the game. The teams used some peach baskets which didn t have any holes in them so when they would make a shoot, a player would have to climb a ladder to get the ball down (The Undisputed Guide To Pro Basketball History). Needless†¦show more content†¦Three points are awarded if a basket is made from behind this line. The logic behind the additional point is that it is harder to make a basket from farther away. The additional of this line and dribbling of the ball, cha nged the player’s role. Today’s basketball players specialize as post players, the big athletes that play close to the basket, point guards who specialize in dripping, and the shooting guards who shoot the long three pointers. One of best shooting guards of all times is Kobe Bryant. Kobe is considered one of the best at his position because of the hardware he has accumulated. He has won five championship rings, one most valuable player (MVP) during those championships, and three finals MVP. He was also elected 18 times to the National Basketball Association (NBA) All Star team. Winning these awards can be attributed to his scoring ability. Kobe is currently ranked 3 in all time scoring with 33,644 points. Scoring all these points can be attributed to his longevity in the sport. Kobe went directly from high school to the NBA. Kobe is considered the number one best draft surprises. â€Å"Bryant was viewed as a gamble when he Hornets traded his rights to Los Angeles for Vlade Divac. Bryant became his era s biggest winner while leading the Lakers to five NBA Championships† (page 282). Michael Jordan, according toShow MoreRelatedHistory of Basketball848 Words   |  4 PagesHistory of Basketball Basketball has been around for over 100 years, and from the very beginning to now, the sport has come a long way. Basketball is extremely popular around the world, it is a court game played by two teams of five players each. The object is to put a ball through a hoop, or basket, and thus score more points than the opposing team (Naismith). Today there is the NBA as the professional league and colleges all across America has picked up the game of basketball also. Today you turnRead MoreThe Game of Basketball Essay731 Words   |  3 PagesThe Game of Basketball Many sports were invented to pass time. 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Beginning with a unique history, basketball has evolved over time from a simple idea into a professional career choice for thoseRead MoreDirk Nowitzki788 Words   |  4 Pagesï » ¿Ã¢â‚¬Å"Dirik Nowitzki† Thesis Statement: Today I would like to take a look at possibly the most famous German athlete of all time. We will look at his basketball background, his career in the NBA, then finally the influence he has on basketball in Germany. I. Introduction: A. Who is the greatest basketball player of all time? I just asked that question to a class full of American students. Perhaps I ask to a class full of German students, I can almost guarantee it would be an anonomous â€Å"Dirk Nowitzki†Read MoreBasketball Is The Most Popular And Beloved Sports Essay1105 Words   |  5 PagesBasketball is one of the most popular and beloved sports that is played today. Michael Jordan who played for the Washington Wizards and the Chicago Bulls once said, â€Å"Just play, have fun, and enjoy the game.† (cite here) Whether playing with friends for fun or by professionals for entertainment or simply watching from home, basketball is a sport that is enjoyed all over the world. Beginning with an unique history, basketball has evolved over time from a simple idea into a professional career choiceRead MoreBasketball Is The Most Popular And Beloved Sports Essay1359 Words   |  6 PagesProfessional Basketball Basketball is one of the most popular and beloved sports that is played today. Michael Jordan who played for the Washington Wizards and the Chicago Bulls once said, â€Å"Just play, have fun, and enjoy the game† (BrainyQuote 2016). Whether playing with friends for fun or by professionals for entertainment or simply watching from home, basketball is a sport that is enjoyed all over the world. Beginning with a unique history, basketball has evolved over time from a simple idea intoRead MoreOutline Of Figueroa s Framework1621 Words   |  7 Pagesequity, equality in sport and in general physical activity. Figueroa’s framework is constructed over 5 different areas which are all used to investigate ways in which inequities challenge the area of sport and physical activity. All of the levels connect and contribute to shaping the overall joint effect. They show the different functions that reinforce, create, remove and eliminate barriers within a sport. Current status of basketball through PLC The current status of basketball participations throughoutRead MoreTaking a Look at Bo Jackson1170 Words   |  5 Pagesconcept of two-sport or multi-sport athlete enormously filters the list of great athletes throughout history and, if used as a measuring rod, leaves us with the best of all time: Bo Jackson. Bo Jackson is not known in Spain, despite starring in Bo Knows Nike brand campaign that remains today, the most successful of the multinational. In these famous ads, which have their own Wikipedia page, under the slogan knows Bo (Bo knows), Jackson first played football and baseball, two sports that was professionalRead MoreHow Basketball Has Changed The World Essay1324 Words   |  6 PagesBasketball is one of the most popular which is beloved sports that is played today. Michael Jordan, who played for the Washington Wizards and the Chicago Bulls once said, â€Å"Just play, have fun, and enjoy the game† (BrainyQuote 2016). Whether playing with friends for fun or by pro fessionals for entertainment or simply watching from home, basketball is very enjoyed all over the world. Beginning with a unique history, basketball has evolved over time from a simple idea into a professional career choiceRead More Basketball and My Life Essay984 Words   |  4 PagesBasketball and my life I have throughout my whole life been playing sports. I still play basketball competitively and now it’s at the university level. Basketball though was not my first love when it came to playing sports. It has though become my true focus since junior high school. Coming from Canada everybody plays hockey. Its almost as if as soon as you learn to walk you learn how to skate. Whether it is at the recreation centre or at the shinny rink around the corner everyone plays

Monday, December 16, 2019

Front Office Operations Free Essays

string(212) " important to have a proper security system in place to protect staff, guests and physical resources and assets such as equipment, appliances buildings, gardens of the hotel and also the belongings of the guest\." Front office and guest safety and security Security Issues ———————- Security encompasses areas such as security of the property itself, company assets, employees’ and customers’ personal belongings and valuables, life security, personal security etc. In all workplaces management stipulates that it is not responsible for valuables and employees personal belongings (their handbags, items kept in the personal lockers, etc. . We will write a custom essay sample on Front Office Operations or any similar topic only for you Order Now Yet management must take all possible measures to prevent theft among employees and of employee belongings through its hiring practices and through the implementation of effective management, human resources and operational policies, such as:    †¢ Background checks of selected applicants †¢ Policies related to employees’ entry to, and exit from, the workplace †¢ Spot checks of locker rooms and lockers Effective supervision and control during the work cycle †¢ Policies related to the discovery of criminal records and wrongdoing among, and by,   employees †¢ Control of people entering and exiting the workplace With regard to guest valuables, management informs guests that the hotel is not responsible for valuables left in the room, advising them to secure these in safety deposit boxes provided by the hotel. Besides taking care of security issues related to the people they employ (as outlined above), management must undertake some necessary measures, among which: †¢ Providing â€Å"secure† (safety) deposit boxes and areas to keep valuables †¢ Policies and practices to ensure the security of these boxes and areas †¢ Management and operational policies regarding the security of guest rooms †¢ Management and operational policies regarding the security of public areas †¢ Security policies and practices for the back-of-the-house areas †¢ Employment and training of security personnel Policies and practices to minimize the â€Å"presence† and â€Å"patronage† of   Ã¢â‚¬Å"shady characters† and criminals, verification of registration and check-in personal data and documentation submitted, and curtailing free movement of unknowns on the premises, as well as direct, free flowing communication with local, national and international security authorities) †¢ Training of staff in guest and valuable security †¢ Effective supervision and control procedures. Some of the security measures taken by hotels:   | |Key Card Locks: | |While key card locks on guest rooms are quickly becoming the standard, some hotels still don’t take advantage of the added safety | |provided to guests. | |Guest room locking systems these days include punch and magnetic key cards which have locks with flash memory and other productivity | |linked functions. The system can directly be linked with PMS. |Security Guards: | |Most hotels do not have security guards while some employ them only at night. At Best Western Sterling Inn, we have our own staff of | |trained security guards working 24-hours every day to provide the best in safety and security for our guests | |Defibrillation Units: | |A life saving device in case of heart attacks, defibrillation units are starting to be deployed among police and emergency personnel | |across the nation. |Security Cameras: | |Few Hotels have security cameras with digital technology, intelligent access central system, software interface with CCTV for matching| |undesirable visitors and criminals, interfacing with motion detectors, pocket lie detectors and spy cameras and use of biometric | |readers like hand key reader or face recognition system etc. |Fire Alarms: | |While most hotels now have smoke detectors and fire alarms, Some hotels have a state of the art alarm system with smoke detectors in | |each guest room and throughout the entire complex that is monitored 24 hours a day, 7 days per week that pinpoints the exact point of | |the alarm allowing our security staff to respond immediately to the area of any alarm condition. |Emergency Power: | |Very few hotels have any provision for emergency power in case of an electrical outage while a few hotels provide limited emergency | |stand-by power to provide elevator service and some lighting. Some hotels has a 2-Megaw att stand-by generator that provides 100% | |emergency power that can provide uninterrupted guest service during a power outage. |Emergency Manual: | |Hotels maintain an emergency manual, detailing operations in the event of a variety of emergencies. | |Employee Photo ID: | |For added security, some hotels have employees wearing a photo ID nametag allowing quick identification. |In-Room Safes: | |In addition to the safety deposit boxes offered by most hotels at the front desks, Some hotels provide in-room guest safes capable of | |holding a lap-top computer that use the guest’s own credit card as the key. | |Guest elevators: | |Elevators may also be interfaced with a room electronic locking system, where swiping the room card key takes the guest to the floor | |on which he is staying. | Bomb threat security: Precautions and measures that may be taken in the above case: 1. Security nets and body searches for guests not known to the staff. 2. Banqueting suites and other non-public areas should be security checked and locked after use 3. Goods received and bags should be checked and kept tidy. 4. If a bomb threat is received via telephone, the telephonist should note carefully what exactly is said, the time of the call received the accent of the caller and background noise if any. After the alert the GM should stay put in the lobby where he can be reached easily. . Duties and responsibility of staff during an emergency should be well-defined. 6. The hotel should work closely with the police to keep them updated. 7. Chamber maids and HK supervisors should be trained to conduct security checks in the guest rooms. Security measures for women travelers -Mirrored walls of the guestroom floor elevators so that you can see who is walking behind you -Well-lit public areas such a s lobby bars -Valet parking services to avoid the need o a woman to enter the parking lot -Assigning rooms closer to the elevator If a woman traveler is not assigned a room on the special executive floor , hotels most often on request, upgrade her accommodation to that floor without an increase in room rate. The floor is staffed almost 24 hours a day with a concierge IMPORTANCE OF A SECURITY SYSTEM The guest, who comes to a particular hotel, comes with an understanding that he and his belongings both will be safe and secure during his stay at the hotel. At the same time it is also quite important that the hotel staff and assets are protected and secure. Hence it is very important to have a proper security system in place to protect staff, guests and physical resources and assets such as equipment, appliances buildings, gardens of the hotel and also the belongings of the guest. You read "Front Office Operations" in category "Essay examples" The management must take care that the security and safety systems cover the following areas: ? Guest: Protection from crimes such as murder, abduction and health hazards from outsiders, hotel staff, pests, food poisoning etc. ? Staff: Providing staff lockers, insurances, health schemes, provident funds etc. Protective clothing, shoes, fire fighting drills, supply of clean drinking water use of aqua guards, sanitized wash rooms etc. ? Guest luggage: Secure luggage store rooms and proper equipment such as luggage trolley and bell hop trolley should be provided. ? Hotel Equipments: Lifts, Boilers, Kitchen equipment, furniture fitting and building etc. must be protected and for these the security and safety should cover up fire safety equipment, bomb threat security system, water floods security system, earthquake security system , safe vault security system etc. Protection of raw materials, goods, provisions and groceries etc. for this the security system should cover proper storage and pest control systems, apart from the application of total material management system. TYPES OF SECURITY: 1) Physical aspect 2) Security of persons 3) Security of systems 1) Physical aspect is divided into two parts a) Internal b)external a) Internal security Against theft Fire safety Proper lighting Safegua rding assets Track unwanted guests b) External Security Proper lighting outside the building Proper fencing of the building Fecing of pool area to avoid accidents in the night Manning of service gates to restrict entry Fixing of closed circuit TV cameras 2) Security aspects of persons a) Staff Effective recruitment and selection Identification of staff Key control Red tag system Training Locker inspection b) Guests: Check scanty baggage guests Guests suspected of taking away hotel property should be charged according to hotel policy Guest room security: Provide wide angle door viewer, dead bolt locks, night torch, chains on doors tc Employees should be trained to not give any information abount in house guests to outsiders While issuing a card key ask for key card if in doubt of the guest. House keeping staff should never leave keys expose on unattended carts in corridors 3) Security aspects of systems: Record of all losses and missing items immediately Inventory control should be proper Auditing should be done on a regular basis Proper system for cash disbursements should b e made The term system implies the operations of the hotel eg: all the equipment used for operation, procedures laid down for operations and policies to be followed. Systems procedures and policies if followed properly shall safeguard the assets and increase life span of equipment as well as avoid any breakdown maintenance This would mean the following: Fix duties and responsibilities: Fix duties of staff members so that they don’t interfere with others’ work. Make surprise checks Staff who have access to liquid assets should be made to sign a bond so that in case of theft the concerned person can easily be caught Hiring of some independent security company to check the security system of the hotel Safety issues —————– When we take the same hotel as example, it is management’s duty to ensure â€Å"safety† in several areas, such as: †¢ The structure itself †¢ Installations and fixtures (check electrical, plumbing, air-conditioning and other installations) †¢ Public and work areas (e. g. slippery floors,   hazardous obstacles in traffic areas), safety of furniture, equipment, appliances, and utensils. This is followed by: †¢ Health safety (nontoxic cleaning material and detergents used) †¢ Good quality air (what we breathe, dependent upon the type of equipment, installations and fixtures used, and regular repairs and maintenance) Food safety (a whole world in itself including sanitation, food quality, food spoilage, correct handling procedures, allowable and recommended temperatures, etc. ), and checking and control procedures. An important â€Å"preventive measure† is eliminating the possibility of communicating contagious diseases. Even if local regul ations do not require it, it is recommended to send food and beverage handlers for a regular medical checkup. Another preventive measure is the formulation and implementation of policies and procedures related to employee accidents which may present a threat to food sanitation. Culinary staff who cut themselves accidentally at work, as often happens while slicing food products, have to immediately stop handling food, and report to their Executive Chef and to the person in charge of First Aid in their company (Security or Human Resources Department) for preliminary treatment and handling. Healing and precautionary measures are taken before they are allowed back at their job. There are also some basic â€Å"dress† requirements for staff involved in food and beverage preparations:   e. g. Chefs’ hats (to prevent hair and whatever hair contains to fall into the food), discreet earrings (non-dangling) or no earrings for women, and long hair neatly and securely tied in a bun at the back of the head. Of no lesser importance is the safety of work tools and work procedures covering all areas, such as stable ladders, secure shelving, safety shoes, well-fitting work garments, clearly written and complete safety procedures and guidelines from management, safety training, and safety installations and equipment, e. g. ire fighting units, regular maintenance schedules for safety equipment and installations, wider traffic areas (to prevent accidents), adequate staffing, and last but not least, continuous effective training in work procedures. All of this necessitates comprehensive planning, the creation of clear policies and work procedures, organization, implementation, training of supervisors and employees, supervision and control. FIRE: Fires in the hotel may result in t he injury and loss of life of both the guests and the staff. Main causes of fire are: i) Smoking: -Smoke only where allowed. -Put out cigarettes in the right place. Sufficient ash trays should be provided in eating places and in rooms, but away from curtains and draperies. -Educate the guests about fire possibilities due to smoking. ii) Defective wiring, faulty appliances and motor and worn out insulation Such hazards should be immediately reported to the concerned person and such equipment should be immediately repaired iii) Laundry Areas: Care should be taken to see that none of the electrical equipment is left on after use iv)Gas leaks: Precautions should be taken against this especially in kitchen areas. v) Combustible waste Combustible material should never b e left near the boiler room i) Kitchen All equipment such as chimneys, exhausts, ventilators, grills, hoods etc. which collect a lot of fume vapor and catch fire easily should be cleaned regularly. vii) Elevator shafts: Th ese require constant check and inspection. Cigarette butts can ignite the debris and oils that gather at the bottom of elevator shafts. Types of Fire and fire extinguishers: Hotel personnel are trained about the fire protection procedure and the types of fire. They must be able to recognize the various types of fire, all fire require air. Air contains O2 which is necessary for combustion. Fire has been classified in 5 categories depending on how they can be extinguished- Class A Fire- It is the fire of wood, paper, linen and similar dry materials. They are extinguished by cooling and quenching effect of water. The water reduces the temperature of burning substances below their combustion temperature. These are the most frequent and easiest to extinguish when there is an ample water supply and when water can be directed on the combustible material . Keeping the other combustible material wet will limit the spreading of fire Class B Fire-These include fires of oil, gasoline, grease and other petroleum product. These fires are extinguished by blanketing the source of burning substances and eliminating the supply of O2. Petroleum products is lighter than water and will float on water and continue to burn and spread by means of flowing water to other section of the building, hence water is never used for this category. Class C Fire-These are the fires of pressurized gases. For e. g. L. P. G. , most of the gases are lighter than air but L. P. G. is heavier than air. Water is not to be used for this class of fire. Class D Fire-These are fire of metals having low burning temperature for e. g. Na, Mg etc. This class of fire does not exist in the hotel. Class E Fire-These are electrical fire. The fire extinguishing agent must not conduct electrical energy which could spread the fire. Electrical fires are usually blanketed and cooled down. Water is a good cooling agent but it also conducts electricity, so it is not used to control or extinguish this class of fire. Electrical fire is usually caused by a part of circuit overheating or by short circuit. Controlling the sizes of electrical fuses and circuit breaker will often minimize this class of fire. There are 2 systems of fire protection . Portable fire extinguisher. 2. Stationary fire fighting system. Portable fire extinguisher a. Soda acid fire extinguisher- It is used for class A fire. The extinguishing agent is H2O. The fire extinguisher is a cylinder type of pan in which a rubber or flexible hose is attached to the top. When it is desired to use the extinguisher, it is carried to the fire and inverted. A small bottle of acid usual ly H2SO4 is spilled when the cylinder is inverted or turn upside down. Powdered sodas, bicarbonate of soda (Baking Soda) is mixed with H2O when the tank is charge or fills with water. The chemical reaction of acid and soda water creates a pressure which forces the water out of the cylinder or tank. The hose is used to direct the flow of water to the fire. It has 2 disadvantages:- -It must be kept away from freezing -Acid causes corrogen problem which reduce the life of the tank or cylinder. The corrogen problem has been minimized by replacing the acid with CO2 cartridge. Upon the cylinder inversion the cartridge opens and releases CO2 gas under high pressure. The high pressure gas than forces the water out of cylinder. b. CaCl2 fire extinguisher-It is also used on class A fire. CaCl2 is a salt which when added to water form brine which has very low freezing temperature. CO2 cartridge is used as pressure agent to force H2O and CaCl2 out of the cylinder to the fire. These extinguishers are used where freezing is a potential hazard c. Foam type extinguisher-It is used on class B type of fire. The extinguisher is charged with special chemical (Al2SiO4), the chemical s pread on the burning material and the solution, blanket the fire by excluding O2. d. CO2 fire extinguisher- It is used on C, D and E class of fire. The CO2 types spray a chemical fog towards the fire. The fog quickly excludes the O2 from the burning material and blanket the combustible material. e. D. C. P. extinguisher- It can be used on C, D and E class of fire. The most common extinguishing agent is sodium bicarbonate or plain baking soda. The extinguisher is charged with the dry chemical and a small tank of CO2 gas. The CO2 gas exerts pressure on dry chemical and forces it out of a nozzle directly to the fire. The powder strict the fire and the heat from the fire breaks down the chemical which releases CO2 gas on a large scale which helps in extinguishing the fire. Stationary fire fighting system a. Automatic sprinklers-It is generally mounted just below the ceiling height with a temperature detector or smoke detector, attached with each sprinkler. The temperature from the fire melts the fusible link on the detector, which opens a water valve. The water is then sprayed on the ceiling and falls on the floor, extinguishing the fire. If the fire area should spread, more sprinklers are automatically opened, thus confining the fire to a small area. The temperature detector can be purchased for different activating temperature. The high temperature detectors are often used in kitchens. b. Fire Hose System-It is a semi portable system. In this system the fire hose box is permanently located but the flexible hose can be moved to various distances throughout the building. The hose used to fight fire within a building should be of linen type. The linen allows some water seepage through it which will prevent its burning when in use. HANDLING EMERGENCY SITUATIONS Apart from fire and bomb threat etc. the front office staff at some point of time have to handle a lot of unusual situations also. Some such situations may be death and illness of guests, theft in hotels etc and many others. 1) Death of a guest in the hotel : ? Once the information comes to the front desk it should directly be reported to the front office manager. ? The front office manager will then report it to the GM or resident manager ? The security manager should also be informed immediately ? The police is informed and the hotel doctor is summoned who will check and confirm the death ? Meanwhile the hotel will locate the residential address of the deceased and will inform the relatives. Once the police complete all formalities and activities and gives the permission, the dead body is fully covered and then removed from the room on a stretcher. For this purpose the service elevator and not the guest elevator is used ? A death certificate is obtained from the doctor ? A report should be prepared as to who informed of the death, time, room number and date of death. In case there is any luggage of the decease d in the room a list should be prepared and the luggage should be kept in the luggage room and the person performing this activity should sign this report ? The guest room is locked and sealed. After obtaining clearance from the police the room is opened and thoroughly disinfected and spring cleaned and only after permission of the police and subsequent permission of the GM or resident manager the room should be sold. Some important facts to be kept in mind are: ? Donot enter the room alone always take the lobby manager and security officer with you ? In case you are aware that the deceased was under the treatment of a specific doctor, the same should be called instead of the hotel doctor. His physician will also be helpful in knowing and notifying the incident to the relatives and people known to him ? Donot disturb the body or touch anything before the arrival of the police as this may be a murder or suicide case. 2) Handling accident cases: †¢ A knowledge of first aid would come very handy in such situations. In general the following points should be taken care of : †¢ Remove the person who has met with accident from the site of accident {as early as possible and take him to a more comfortable area, use a stretcher in case the need be} †¢ Call the doctor and if possible give him the details of accident and gravity of the accident. Take someone along with you to the site of the accident as you may need help †¢ Keep alert you must serve the victim immediately by providing first aid †¢ Try to protect your establishment from any false allegations Prepare a full report of the whole accident giving details of the date and time who reported the incident, room no. , site of the accident etc. Also make your comments as to the reason of the accident and how could i t have been prevented and what action is to be taken to avoid the same in the future. The accident book: – An accident book is usually maintained in all organizations and the receptionist should record all details of accidents which have occurred to employees whilst carrying out their daily activities. – The book must be kept in a place easily accessible by any injured person or a person bona fide – Particulars of an accident may be entered here in either by the injured person himself or by a person acting on his behalf – The accident ook when filled up should be preserved for a period of three years after the date of the last entry – Every employer is required to take steps to investigate the circumstances of the accident recorded and if there happens to be any discrepancy between the circumstances found by him and the entry made, he is required to record the circumstances so found. 3) Situation of Theft: Theft is divided into four categories: I. Theft by employees of the hotel can be avoided by: – Work business and personal references should be checked before the employee is hired. A detailed record of all employees who enter the guest room such as chamber maids bellboys room boys maintenance etc – All hotel keys should be returned to the department concerned and no employee should be allowed to take keys out of the hotel’s premises. II. Damage of hotel property by the guest can be avoided by: – The hotel staff should identify the main cause for the damage. – If the damage is appears to be done intentionally the hotel can ask the guest to pay compensation for the same. For this it is necessary that the front desk is well versed with the cost of the damaged item. III. Theft of hotel property by the guest: Can be avoided by taking the following steps: – Installing automatic locks on the guest room doors – Appointing a security officer who would walk and take rounds at regular intervals – Inform guests to use the safe vault of the hotel and not to keep valuables in the guest room – Keep a watch on walk in as their likelihood of being a thief is more as compared to a guest who has undergone a process of making a reservation in the hotel – Avoid giving room numbers of resident guests to visitors or over the telephone callers. In case the guest loses his key and asks housekeeping to open the room door for them, HK should direct them to front desk – Master key should be kept under strict supervision and control Theft by outside visitors can be avoided by: – being aware of suspicious persons – regular and irregular schedule of vigil and rounds – Stagger lunch and rest periods of employee s so as to keep one person on duty on each floor at all times – Instruct eh telephone operator not to connect calls to the guest room incase the request is made by the caller by room number. The receptionist should insist on knowing the name of the guest who the caller wishes to speak to. – Guest should be informed to keep the balcony door closed to avoid anyone entering the rooms from the balcony – Closed circuit televisions should be used 4) Situation of illness and epidemics: – The receptionist may be called for assistance during sickness of a guest. – Patient should be advised to consult the house physician but in case the guest has his own physician the same should be called. Housekeeping needs to be notified about the sickness and instructions if any – If the case of serious sickness, the guest should be moved to a nursing home – During epidemics all precautionary measures especially in food and beverage service area should be followed 5) Handling a drunk guest : – The guest should be removed from the lobby as early as possible but being careful not to irritate/offend him. – Preferably taken to the back office or to his room. – If he behaves unruly, the hotel security must be called. Safe deposit facility in the hotel for security of guests’ valuables: – It is the responsibility of management to develop and maintain proper safe deposit procedures for its property. – If this facility is available for guests, notices regarding it should be put up in various conspicuous/noticeable places in the hotel and also should be mentioned to the guest. – Safe deposit boxes should be located in an area, in vicinity of the front desk and which has limited access. Unauthorized guests or personnel should not be permitted inside the area. – Front office staff should be well-versed with the procedures regarding safe deposit boxes. – Strict control should apply to the storage and issue of safe deposit keys. – At any point of time there should be only one key issued for each safe even if more than one person is using the safe. – Two keys are required to open a safe deposit box: one being the guest’s key and the other being the control key/guard key put in by the cashier/safe deposit attendant. After the verification f the identity of the guest, the safe deposit attendant/cashier should accompany the guest to the safe deposit area where in clear sight should make use of the control key and the guest’s key to open the safe. Sometimes the hotel may not be able to meet the demand for individual safe box; in that case a large box containing the belongings of more than one guest is used. Each guest’s belon gings are put in an envelope which is sealed. The key to this box is stored in a secure place and a log is maintained which records an entry each time the key is used to open the box How to cite Front Office Operations, Essay examples

Sunday, December 8, 2019

Wireless Energy Transfer

Question: Describe about a Report on Wireless Energy Transfer? Answer: Wireless Communication System and Shannon's capacity formula and Nyquist criterion Shannons capacity The rate of transfer of information in a communication channel is represented by Shannons capacity criteria of a channel. Capacity of a channel is the maximum rate at which data can be transmitted. Theorem of ShannonHartley represents the maximum transformation rate of information in presence of noise for a specific set of bandwidth over a communications channel. Data communication can be explained very well in the words as how fast the data can be sent in form of bits in a second over the channel. Three different features of Data rate are given as follows: Available Bandwidth Signalling level used by the user Signal to noise ratio of Channel The criterion of Shannon capacity states that the capacity of channel represented by C, also called the upper limit of information transmission rate represented by R is denoted by the formula of Shannon capacity for the signal having power S and additive white Gaussian noise power N of an analog communication channel can be represented by the formula: Where C = Capacity of the channel (bits per second) B = Bandwidth (in Hertz) S = Average of the total signal; received powerover the specified bandwidth (in Watts or squared value of volt) N = Average of total noise power for the indicatedbandwidth, S/N = Signal-to-Noise ratio (SNR) Shannons Capacity criterion in wireless communication Maximum capacity of a channel can be represented as the maximum data transmission C rate over a channel. Data transmission rate should always be less than channel capacity to avoid errors and improve the probability of transmission. the information rate should be R C. For the data rate greater than capacity error in the channel can- not be avoided. So the reversal of the Shannons theorem is also valid if R C. With the change in channel bandwidth the data rate also changes; increased bandwidth changes the capacity of channel as well as the information rate. Increment in signal to noise ratio SNR improves the channel capacity and prevents the errors due to noise. Nyquist criterion Nyquist rate gives the upper bound of the data transmission rate. Nyquist Criterion states that the rate at which signal is sampled should be greater than the maximum rate of the signal, also called the Sampling theorem. In the wireless communication system Nyquist criterion is utilized to remove aliasing. Numerical Example Suppose we have a channel that is affected by an extreme noise and the value of the signal to noise ratio for this channel is 0. Means the noised is strong and the signal is very weak in comparison to noise. For this condition the channel capacity C can be considered as: The solution shows that the capacity of the given channel is 0 with respect to the bandwidth. In other words, data reception can-not be performed through this channel. Suppose the given SNRdB is 46 dB and 5 MHz is the channel bandwidth . The capacity of channelcan be consideredhypothetically as: Explanation (b) Matlab Program for Shannons Theorem SNR (dB) 10 20 30 40 Bandwidth (MHz) 10 10 5 5 Data Rate /Capacity (Mbps) 3.46 6.69 4.98 6.64 Number of Signalling Levels 3 10 32 100 Channel capacity depends on Bandwidth. With an increment in BW channel capacity also increases. From the mathematical analysis it is clear that with the change in SNR channel capacity also changes. It can be concluded that with increasing SNR and reducing BW the channel capacity can be maintained at an appropriate level. References George, J. ,2013. Future Proof. How Wireless Energy Transfer Will Kill the Power Cable. MaximumPC. Higgins:, J. R., 1985. Five short stories about the cardinal series, Bulletin of the AMS 12. Marks II,, R. J., 2009. Handbook of Fourier Analysis and Its Applications, Oxford University Press. Unser, M. , 2000. Sampling-50 Years after Shannon. Proc. IEEE, 569-587. Robust demand for mobile phone service will continue, UN agency predicts., 2010. UN News Centre . Jerri, A., 1977. The Shannon Sampling TheoremIts Various Extensions and Applications: A Tutorial Review. Proceedings of the IEEE. Linebaugh, K., 2010. Medical Devices in Hospitals go wireless. Online.wsj. The Wall Street Journal. Meijering, E., 2002. A Chronology of Interpolation From Ancient Astronomy to Modern Signal and Image Processing. Proc. IEEE. Mishali, M., Eldar, Y. C., 2009. Blind Multiband Signal Reconstruction: Compressed Sensing for Analog Signals. IEEE Trans. Signal Processing 57. Nyquist, H., 2002. Certain topics in telegraph transmission theory. Reprint as classic paper in: Proc. IEEE, 617-644.